12/3/2023 0 Comments One line chat onlinePlease apply the same caution to using our online chat service as you would to using any online service. Transmission of data over the internet can never be guaranteed as secure.Our online chat service provides information and support only and is an alternative to calling our Support Line.These are Monday to Friday 8am-6pm and Saturday 11am-5pm. Online Chat will usually be available during normal Marie Curie Support Line opening hours.Marie Curie is not responsible for and cannot be held liable for these services or the content or advice they provide.įor more information about how Marie Curie collects, stores and processes personal information, please see our privacy policy.Īll online chat conversations with our Support Line officers are completely confidential, unless there is a risk of serious harm to you or others, and in some other specific circumstances outlined in our confidentiality statement.īy using our Online Chat you agree to our website terms and conditions of use of the Marie Curie website and to the following additional terms: ![]() The online chat service we provide is not a counselling service, so if you're a child who's recently lost someone close, please get in touch with one of the charities listed here who can offer specialist support: If we need to take personal details such as a telephone number, email address or postal address (for example to direct you to a local service, or to send you a leaflet) and you're under 13, we'll need permission from your legal guardian first, so we'll ask you to provide proof you have this. If you are a child or young person who wants to use the online chat service, you must ask the adult responsible for your care for permission first. The online chat service we provide is not provided specifically for children, but if you need help, we won't turn you away if you are under 18. At Marie Curie "a child" is defined as anyone under 18 years of age.
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